The Path to AI ROI: What CIOs Say

IT leaders and professionals share insights on how to use AI to drive operational efficiency, business growth and competitive advantage

We’ve all been told that AI would transform the workday. Yet, for most teams, it’s just another tool to manage and one they don’t quite trust.  The “missing link” isn’t a better prompt; it’s a shift in strategy. Those actually seeing a return on their investment are moving away from a patchwork of standalone tools in favor of a unified platform approach. Inside this research:
  • Proving Value: How CIOs are measuring ROI and justifying business value under boardroom scrutiny
  • Breaking Silos: Strategies for solving challenges like fragmented data and system integration
  • Building Trust: Prioritizing security, data privacy and context-aware AI to maximize impact
  • Long-term Innovation: Exploring agentic AI and horizontal platforms to drive long-term innovation

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Glean is the Work AI platform that helps everyone work smarter with AI. Glean Assistant gives every employee a powerful enterprise AI assistant that connects to and understands company data via Glean’s Enterprise Graph, and Glean Agents empowers everyone to create, use, and manage AI agents using natural language. Powered by Glean’s search and agentic engine, Glean’s agents automate work across the organization at scale, while ensuring permissions enforcement, full referenceability, governance, and security. With over 100 connectors, LLM choice, APIs for customization, and no need for costly professional services, Glean delivers scalable, turnkey implementation of a complex AI ecosystem on one horizontal platform. For more information about Glean, please visit www.glean.com

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