The last year has ushered in significant expansion for dental service organizations, thanks to funding from venture capital, private equity and other sources. But it hasn’t come without common growing pains—like scaling operations efficiently across multiple clinic sites, maintaining high patient and employee satisfaction levels and managing critical financial KPIs. To address these challenges, many DSOs are turning to cloud communications.
Two leaders from RingCentral — Lance Mehaffey, senior director, healthcare industry marketing, and John Poli, healthcare industry principal — spoke with Becker’s Dental Review to share their insights on the current DSO environment, what these organizations are doing to maximize efficiency and how leading DSOs have recognized the operational and financial value of unified communications as a service (UCaaS) and contact center as a service (CCaaS) tools.
This article is posted at ringcentral.com
Please fill out the form to access the content