The relationship between consumers and health companies is complex and has shifted dramatically over the past two years. To understand today’s health landscape, this report dives into evolving consumer opinions and experiences within the payer, provider, medical technology, and pharmaceutical sectors.
Our surveys of 12,000 global health consumers center on the importance and implications of improved consumer trust, factors that contribute to increased trust, and how healthcare and life sciences organizations can move the needle.
Included in this Contents
- Health, Disrupted
- Consumer Trust Drives Satisfaction and Engagement
- What Trusted Health Companies Do Differently
- Journey to Improving Trust: Across Healthcare and Life Sciences
This article is posted at salesforce.com
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