Differentiate Your Organization by Serving Customers Better
In this eBook Genesys addresses Key Questions:
1. How do you ensure business continuity when your enterprise applications are hosted in the cloud?
2.What cost savings are you likely to realize through a cloud-based model?
3.How can you maximize flexibility and business agility for your organization as needs change?
4.How do you manage security and regulatory compliance?
Moving or extending systems from on-premises to the cloud or a hosted environment requires you to be sure that your business continues to operate as designed, and can respond to changing requirements. Disaster recovery, data security, and the flexibility to adapt to a shifting business climate are paramount when considering contact center technologies and solution providers.
Source
I agree to receive IBM newsletters, email alerts and other relevent emails from IBM and other firms contributing and supporting this free information. I can withdraw my consent anytime.