Few industries today are as competitive as fashion. Brands must compete with both long-established brands with global followings and small scale designers selling their products via eBay, Amazon, and Etsy. To win in this new normal, brands need to adapt.
The Covid-19 pandemic has shifted how the fashion industry works and has contributed to some of the fastest growth spurts ever seen in business history. But it’s also brought challenges.
To find out how the fashion industry is reacting to the situation, we gathered a group of game-changing CX Leaders in fashion to discuss the pressing topics, learn from their experiences, and hear their
insights on key trends and predictions for the future.
Included Contents in this e-Book
- The Current State of the Fashion Industry
- Driving Customer Loyalty in the Digital Age
- Online-Offline Hybrid Shopping: The Key to Long-term Success?
- How to Improve the Customer Journey in Fashion
This article is posted at chattermill.com
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