The Business Value of Red Hat Training
Red Hat Enterprise Linux has firmly established itself as a preferred delivery vehicle for modern applications and as a platform for cloud infrastructure. The trust Linux has earned has been…
How to Secure Your Enterprise Data with Salesforce
Securing and managing your data is easier than ever on the Salesforce Platform. At the core of every layer of security is data – your most valuable business asset. But…
Improving Customer Experience through Sales Revenue Leadership
Sales revenue leaders might be the customer’s first impression of a company. They might be calming voices when a customer has questions—or is confused, angry, or frustrated. Either way, sales…
The Future of Wealth Management
In recent years, wealth managers have focused less on transactions — and more on building holistic customer relationships. But economic uncertainty has accelerated the need for advisors to adapt quickly…
AI and Automation: The Intersection of Agent Productivity and CX Acceleration
The digital evolution of service requires a shift to the connected enterprise The digital economy is surging, and the remote workforce is here to stay. Service leaders have rapidly evolved…
Agility Behind the scenes is the Key to Igniting the Transformative Customer Experience
Customer experience (CX) is the key differentiator in business today. Yet superior CX is not just what appears on the surface or when in direct contact with the customer. Have…
The New Age of Territory Planning And How to Adapt
At a time when every company is trying to do more with less, efficient territories have become a business imperative. Well designed territories help you maximize coverage and revenue, reduce…
How To Protect, Monitor, and Retain Critical Salesforce Data with Shield.
Enhance protection of critical Salesforce data Safeguarding your most sensitive data and staying ahead of evolving compliance and industry regulations with Shield saves you staggering costs. Shield is a suite…
Closing the Loop to Surprise, Delight, and Retain Customers
Learn the secret to service that delights customers Research shows that customers whose problems are reported and resolved are more loyal than individuals who never encounter customer service issues. This…
Why Smart Businesses View a Data Fabric as an Inevitable Approach to Becoming Data-driven
Business executives know that their company needs to adopt a data-driven strategy. However, gaining value from data remains a massive challenge, despite the fact that businesses are drowning in data.…