Why Customer Satisfaction Is So Elusive (and Maybe a Little Bit of a Scam)
Would you rather be a king 500 years ago or a middle-class person today? Your answer says a lot about how you understand human satisfaction. If you think satisfaction is…
Optimize agent performance with AI and real-time assist tools
AI-powered Real-time agent assist tools streamline workflows, reduce repetitive tasks, and provide live guidance. Read more about to help agents handle interactions more effectively and confidently.
Use custom metrics to evaluate your generative AI application with Amazon Bedrock
With Amazon Bedrock Evaluations , you can evaluate foundation models (FMs) and Retrieval Augmented Generation (RAG) systems, whether hosted on Amazon Bedrock or another model or RAG system hosted elsewhere,…
Accelerate deployments and innovation with universal visibility and control
Secure, AI-Powered Networking from Edge to Cloud Modern Networks for Modern Demands More users, devices, and apps are connecting from everywhere — from the data center to the home office.…
Simplify Your Data Center for Secure Hybrid Work and Better User Experience
Modernize Without Disruption Deliver Agility, Performance, and Security Why It MattersThe digital landscape is evolving rapidly. With hybrid work, explosive data growth, and the rise of GenAI, traditional IT architectures…
Implementing edge-to-cloud networking security
🌐 Edge-to-Cloud Networking Security Empower Your Enterprise with Seamless, Scalable, and Secure Connectivity In today’s digital-first world, your users, devices, and apps are everywhere—and your security needs to be too.…
Peak Season Prep The Quiet Way
Prepare for Peak Season with Quiet Your Growth Partner for Success in 2025 At Quiet, we don’t just help you navigate peak season – we help you thrive. With over…
The Business Value of Hybrid Citrix Infrastructure
Secure, Scalable, and Cost-Effective Digital WorkspacesTransform your digital workspace to ensure productivity, agility, and cost-efficiency. Leverage the power of Citrix’s Hybrid Infrastructure to streamline operations and empower your workforce. Why…
World Report Series 2025 Cloud in Financial Services
Transforming the Future of Financial Services through Cloud Innovation The financial services industry is at a critical crossroads. While technology adoption accelerates, traditional models struggle to meet evolving customer demands…
An executive’s guide to managed services
Leveraging New Partnerships and Business Models to Deliver Savings, Build Resilience, and Drive Growth in the Digital Era It’s Time to Rethink Everything You Know About Managed Services Leave behind…