Sales revenue leaders might be the customer’s first impression of a company. They might be calming voices when a customer has questions—or is confused, angry, or frustrated. Either way, sales…
In recent years, wealth managers have focused less on transactions — and more on building holistic customer relationships. But economic uncertainty has accelerated the need for advisors to adapt quickly…
The digital evolution of service requires a shift to the connected enterprise The digital economy is surging, and the remote workforce is here to stay. Service leaders have rapidly evolved…
Customer experience (CX) is the key differentiator in business today. Yet superior CX is not just what appears on the surface or when in direct contact with the customer. Have…
At a time when every company is trying to do more with less, efficient territories have become a business imperative. Well designed territories help you maximize coverage and revenue, reduce…
Learn the secret to service that delights customers Research shows that customers whose problems are reported and resolved are more loyal than individuals who never encounter customer service issues. This…
Disrupties in de supply chain zijn niets nieuws in de voedingsmiddelenwereld. Vertragingen op het vlak van transport, ongunstige weersomstandigheden die de teelt en oogst beïnvloeden, plotse toenames in de vraag…
Today’s consumers expect to interact with your business on any channel they choose, whenever they choose, and to stay ahead of the competition you need to be able to deliver…
Adobe FrameMaker EssentialsPart 4: Numbering Properties Recording The recording of this webinar is now available on YouTube here. The recordings of all sessions of the FrameMaker Essentials series are available…
As the hybrid workplace and business environment are constantly changing, consider a collaboration solution with built-in flexibility and predictability to help you manage cash flow. An “as a service” plan…
