The New Age of Territory Planning And How to Adapt
At a time when every company is trying to do more with less, efficient territories have become a business imperative. Well designed territories help you maximize coverage and revenue, reduce…
Closing the Loop to Surprise, Delight, and Retain Customers
Learn the secret to service that delights customers Research shows that customers whose problems are reported and resolved are more loyal than individuals who never encounter customer service issues. This…
Omgaan met disrupties in de voedsel- en drankenindustrie
Disrupties in de supply chain zijn niets nieuws in de voedingsmiddelenwereld. Vertragingen op het vlak van transport, ongunstige weersomstandigheden die de teelt en oogst beïnvloeden, plotse toenames in de vraag…
What is a Composable Architecture?
Today’s consumers expect to interact with your business on any channel they choose, whenever they choose, and to stay ahead of the competition you need to be able to deliver…
Adobe FrameMaker Essentials Part 4: Numbering Properties
Adobe FrameMaker EssentialsPart 4: Numbering Properties Recording The recording of this webinar is now available on YouTube here. The recordings of all sessions of the FrameMaker Essentials series are available…
Top 4 “As a Service” Considerations
As the hybrid workplace and business environment are constantly changing, consider a collaboration solution with built-in flexibility and predictability to help you manage cash flow. An “as a service” plan…
Moving beyond survival mode for your 2022 marketing strategy
How to successfully unify data to create more meaningful customer experiences The pandemic has driven fundamental changes in how consumers engage with brands, how they think and behave— and in…
Business user’s guide to Data-driven CX
Master the evolving art of data-driven CX Today’s steady stream of data is gold for your contact center operations. Yet mining and shaping it into effective tools to drive accelerated…
The ROI of Smart Self-Service
Using modern tools to delight modern customers Smart self-service creates happy customers, reduces costs, drives efficiency, and grows revenue. Businesses around the world, across all industries are facing drastic changes…
Trends in Healthcare and Life Sciences Marketing
Salesforce Research surveyed over 300 healthcare and life sciences marketing leaders worldwide to discover how: • Cross-functional dynamics are shifting to satisfy customer and business demands• Data is transforming how…