In my Golden Rules of CX series, I started with the bold assertion that achieving extraordinary results requires courage. Customer Experience (CX) practitioners often struggle to secure budget approval due…
Customer loyalty isn’t just a feel-good concept—it’s a growth engine. As the Wyndham CMO puts it, “Not only are our rewards members repeat visitors, they spend more when they return…
So you dont have to These five words are powerful, and whether or not customers realize it, they love them. Think about what makes certain companies stand out from their…
Customer experience initiatives aren’t delivering the results you expected? The answer might lie in a critical but often overlooked disconnect: the gap between your customer experience mission and your employee…
Across Europe, a silent but seismic change is reshaping how service is delivered. From telecom providers to home security firms, leading brands are shifting their approach—from reactive support to visual-first…
Reduce churn, boost loyalty, and grow your revenue with data-driven strategies and AI-powered insights. Why Retention Matters Acquiring a new customer can cost 5x more than keeping an existing one.…
How Top Fashion Brands Are Winning in a Rapidly Changing Market 📈 10 years of digital growth happened in just 90 days Are you keeping up? As the fashion industry…
The modern workplace is more distributed, mobile, and cloud-reliant than ever. As users and devices multiply and spread across diverse locations, yesterday’s networks struggle to keep up. Legacy systems create…
Simplify Your Network. Strengthen Your Security. Accelerate Your Business. In today’s cloud-driven, hybrid work world, traditional network security just doesn’t cut it. With Unified SASE from HPE Aruba Networking, you…
Empower your enterprise with a security-first, cloud-smart network Modern data centers are facing unprecedented demand—from cloud migration and IoT expansion to hybrid workforces and edge computing. Traditional network architectures can’t…
